Privacy Policy

Introduction

Deltona Concrete Polishing & Epoxy Flooring ("we," "us," or "our") operates the website at www.deltonaconcretepolishingandepoxyflooring.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site or contact us, how we use it, and what rights you have.

By using our Site or contacting us through it, you agree to the practices described in this policy. Questions? Reach us at info@deltonaconcretepolishingandepoxyflooring.com.

Information We Collect

Information you provide directly

When you fill out a contact form, request a free estimate, or reach out by phone or email, you may provide your name, phone number, email address, property address, and project details. We collect only what you choose to share.

Information collected automatically

When you visit our Site, certain data is collected automatically, including your IP address, browser type, pages viewed, time on page, referring URL, and device type. This data is collected in aggregate and is not linked to a specific individual.

Cookies

Our Site may use cookies - small text files stored on your device - to improve your experience and understand how visitors use the Site. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Site.

How We Use Your Information

• To respond to your inquiries and schedule free on-site estimates.
• To provide the concrete flooring services you have requested.
• To communicate with you about your project, appointment, or estimate.
• To improve the content and functionality of our Site.
• To understand how visitors use our Site so we can make it more useful.
• To comply with applicable laws and regulations.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it in these limited circumstances:

• Service providers: We use third-party vendors to help operate our Site and communicate with customers - including our contact form provider, Tally.so. These providers are required to handle your data securely and only for the purposes we specify.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: If our business is sold or merged, your information may transfer as part of that transaction. We will notify you if this occurs.

Analytics

Our Site uses analytics tools, including Vercel Analytics, to understand how visitors interact with our content. These tools collect anonymized usage data such as page views, session duration, and device type. This information is used only to improve the Site and is not linked to your personal identity.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy - including responding to your requests and completing your project. Contact form submissions are kept for a reasonable business period and then deleted. To request earlier deletion, email us at info@deltonaconcretepolishingandepoxyflooring.com.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete the information we hold about you. To exercise any of these rights, contact us at info@deltonaconcretepolishingandepoxyflooring.com or call (386) 296-0026. We will respond within a reasonable timeframe.

External Links

Our Site may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Children

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us: